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The Field Operations Specialist will enhance customer and operator experiences by analyzing data, implementing solutions, and optimizing field operations. Responsibilities include identifying inefficiencies, communicating with internal stakeholders, and evaluating conditions to ensure satisfaction. You'll also drive product innovation and assist with operator communications and market initiatives.

The Growth Manager (Account Manager) II at SpotHero is responsible for acquiring new parking supply, optimizing performance of existing locations, and driving revenue growth through relationship building and client consultation. This role involves analytics, onboarding new clients, attending industry events, and ensuring operational smoothness while providing value to partners.

The Customer Service Representative, called Customer Hero at SpotHero, assists customers with parking issues, answers inbound inquiries, and ensures a positive experience. Responsibilities include handling phone and email support, maintaining quality assurance and customer satisfaction scores, and completing follow-up tasks timely.