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The Technical Account Manager (TAM) will manage the post-contract support experience for Cloudflare's strategic customers, addressing technical support challenges and serving as a primary point of contact. Responsibilities include providing recommendations, managing support interactions, and collaborating with cross-functional teams to ensure customer satisfaction and product feedback.

The Technical Account Manager (TAM) at Cloudflare provides dedicated technical support and advocacy for strategic customers, manages support interactions, escalates issues, and collaborates with cross-functional teams to ensure customer satisfaction and product improvement.

The Technical Account Manager at Cloudflare will be the main technical support contact for strategic customers, ensuring high satisfaction by managing support interactions and advocating for customer needs. Responsibilities include monitoring support experiences, collaborating with cross-functional teams, delivering customer insights, and conducting quarterly reviews while providing proactive recommendations.

The Technical Account Manager is responsible for post-contract support for Cloudflare's strategic customers, serving as the primary technical contact, addressing escalations, providing feedback to product teams, and collaborating with various teams to ensure customer satisfaction and support.

The Technical Account Manager (TAM) acts as the primary technical support contact for strategic customers at Cloudflare, managing post-contract support experiences, responding to escalations, collaborating with cross-functional teams, and providing proactive recommendations to enhance customer satisfaction and support.

The Billing Support Specialist assists customers with financial, billing, and invoicing questions. They resolve complex billing issues, communicate customer needs, work with accounting and engineering teams, and develop documentation to improve billing procedures.

In this remote role, the Channel Account Manager will expand Cloudflare's sales through recruiting, training, and managing reseller and systems integrators. Responsibilities include developing partner business plans, driving pipeline revenue, and collaborating with sales teams to increase partner engagement and enablement efforts.