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Top Customer Success Jobs in San Francisco, CA
Biotech
The Field Support Representative (FSR) at IDEXX provides technical support and training for veterinarians using IDEXX analyzers. Responsibilities include installing equipment, troubleshooting issues, and maintaining strong customer relationships. FSRs travel frequently to meet clients and ensure their needs are met, requiring excellent communication, organizational skills, and a substantial veterinary background.
Software • Analytics
As the Global Leader of the Customer Success team at Imply, you will drive customer success strategies, oversee renewals, and lead a global team of CSMs. Your role includes managing customer relationships, enhancing business outcomes, and collaborating with cross-functional teams to ensure customer satisfaction and engagement.
Cloud • Information Technology • Software
As the Senior Manager of Customer Success at Intercom, you will lead a High-Touch Customer Success team, focusing on hiring, developing staff, and fostering customer partnerships to drive revenue growth and retention. You will also oversee customer relationships, report on key performance indicators, and collaborate with cross-functional teams to enhance customer outcomes.
Featured Jobs
Marketing Tech • Software
The Senior Customer Success Manager is responsible for driving customer adoption, satisfaction, and retention post-sale. This role involves developing account strategies, consulting with customers, renewing contracts, onboarding new clients, and facilitating feedback between customers and product management.
Sports
The Customer Success Associate at Swish Analytics will manage client inquiries and ensure effective communication of products and services. The role involves identifying customer challenges and collaborating with internal teams to provide solutions, requiring strong communication skills and a background in customer experience.
Information Technology • Other
The Digital Engagement Manager will enhance customer journeys by developing engagement strategies, coordinating communications, and leveraging data analytics for effective onboarding. Responsibilities include managing digital engagement programs, collaborating cross-functionally, documenting processes, and improving customer experience based on metrics and feedback. This role is crucial for realizing customer success goals at Tanium.
Top Skills:
Salesforce,Gainsight
Fintech • Payments • Financial Services
As a Customer Success Manager at Prezzee, you will support clients from onboarding through ongoing support, build strong relationships, and help them integrate Prezzee into their business. You will communicate with clients, identify growth opportunities, and leverage data to drive strategies for success.
Automotive
As an MBA Operations Intern at Waymo, you will support the Customer Support and Operations Intelligence team in strategic planning, process improvement, and data analysis. You'll lead projects, analyze data sets to improve decision-making, and prepare presentations while collaborating across various teams within the organization.
Design
The Customer Service Representative will manage incoming jobs, code tickets, address client inquiries, schedule jobs, and ensure accurate communication. The role requires multitasking, maintaining an organized front desk, answering calls, and assisting with inventory and production as needed.
Analytics
As a Sr. Customer Success Manager, you will build and maintain strong customer relationships, advocate for customer needs, and drive business outcomes. Responsibilities include implementing strategies for success, monitoring customer health, conducting training, and preparing reports to showcase value.
Top Skills:
AnalyticsBusinessComputer Science
Top Companies in San Francisco, CA Hiring Customer Success Roles
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