As a Technical Account Manager at Pontera, you will enhance the performance of key accounts through technical support and collaboration with internal teams. You'll onboard clients to the Pontera platform, manage relationships with dedicated firms, resolve escalated issues, and relay customer feedback for product improvements.

As the Director of Sales, you will oversee a team responsible for sales functions including Mid-Market and SMB Account Executives. Your role involves hiring, training, and coaching managers while collaborating with other leaders to improve sales processes and achieve growth goals.