As an Account Management Specialist at Engrain, you will ensure customer retention by implementing strategies to reduce churn, supporting the sales team, and providing customer education. You will analyze churn trends and facilitate license transfers while collaborating with various internal teams to improve customer experience and satisfaction.

As an Account Manager, Creative Services, you'll coordinate projects, manage client expectations, and liaise between clients and internal teams to deliver custom websites and branding solutions. You'll ensure project quality, handle multiple priorities, and strengthen agency-client relationships.