As a Senior Program Manager at Chime, you will build and oversee a portfolio management system for the People Team, manage internal operations, facilitate cross-functional collaboration, influence decision-making, and enhance operational efficiency to support strategic priorities.

In this role, you will lead the Core Experience Complaints and Regulatory Adherence program, focusing on business risk assessment and operational improvements to reduce complaints. You will analyze data to inform decisions, work cross-functionally to implement solutions, and ensure compliance with consumer financial regulations while fostering trust and collaboration within the team.