The Associate Principal, Service Management will manage the ServiceNow CMDB population using automated discovery, design and enhance CMDB processes, and support various ITSM processes, ensuring data integrity and compliance with ITIL best practices.

The Associate Principal, IT Portfolio Management is responsible for managing the IT portfolio, collaborating with IT leaders, maintaining project forecasts in SharePoint, reporting to executives, and ensuring alignment with business needs. This role involves resource identification, budget enforcement, and driving the strategy for workforce planning and portfolio processes.