The role involves owning and refining the product backlog for AMR software control systems, collaborating with engineering and design teams to prioritize features, analyzing system performance, and documenting use cases to enhance AMR capabilities and integration with hardware and cloud platforms.

The role involves managing customer warranty data, analyzing failure modes, leading cross-functional teams for root cause analysis, and ensuring compliance with quality management systems. Responsibilities include preparing presentations, implementing warranty processes, and driving continuous improvement efforts.

The Product Warranty Engineer reviews warranty trends, establishes correlations between claims and returns, and reports top issues. Key responsibilities include supporting manufacturing improvements, conducting structured problem-solving activities, and engaging with engineering for investigations on warranty levels 2 and 3.