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The Principal Partner Engagement Manager will manage strategic partnerships, enhance collaboration, and ensure client satisfaction and growth. Responsibilities include addressing client needs, monitoring performance metrics, conducting regular check-ins, upselling services, managing client renewals, and maintaining accurate records in CRM software.
The Director of Partner Success and Strategy will lead the Partner Success team, enhance partnership approaches, drive engagement, analyze partner performance, and ensure collaboration across teams. This role requires strategic problem-solving and relationship building to facilitate partner integration and optimize Clasp's impact in education and career pathways.
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