Top Operations Jobs
The Manager Field Service oversees installation, maintenance, and repair of telecommunications equipment and services. Responsibilities include managing technician assignments, developing action plans, monitoring performance, ensuring adherence to safety policies, and interfacing with clients. The manager is also responsible for developing reports, maintaining equipment inventories, and managing a 24/7 on-call technician rotation.
Oversee maintenance and repairs of critical systems in a Head End operation. Develop operational plans, supervise personnel, and ensure efficiency. Requires 4 years of experience in critical infrastructure supporting data centers or Head Ends.
The VP of Service Management oversees automation and business transformation efforts, managing processes like Change and Configuration Management according to ITIL best practices. Responsibilities include analyzing network performance, optimizing systems, implementing continuous improvement projects, and mentoring junior engineers to enhance service delivery and customer experience.
The Director of Billing & Revenue Management will lead the selection, implementation, and management of a new billing system, ensuring it meets business and regulatory requirements. Responsibilities include vendor management, project oversight, maintaining relationships, and driving continuous system improvement.
The Director of Omni-Channel E-Commerce will lead the selection and management of digital commerce solutions, oversee e-commerce platform implementation, manage vendor relationships, ensure system compliance and integrity, drive continuous improvement, and collaborate with various departments to meet business objectives.
The Director - Credit & Fraud leads a team to implement credit and fraud prevention policies across B2C and B2B, ensuring minimal financial exposure. This role involves analyzing customer trends, collaborating with various departments, and managing relevant projects while overseeing credit and fraud-related KPIs for senior leadership. The director's objective is to enhance the customer experience while reducing risks related to fraud.
The VP of Frontend Development is responsible for leading a software engineering team, creating high-quality web and mobile applications, and ensuring customer satisfaction. They will implement processes to enhance delivery speed while maintaining quality, facilitate cross-functional collaboration, and mentor engineers. This role also includes strategic planning and executing architecture and design principles in alignment with corporate policies.
The Corporate Travel Director manages the company's travel program, overseeing vendor relationships, travel policy, and analytics related to travel spend. This role aims to enhance cost efficiency and service quality while ensuring compliance with travel policies. Responsibilities include managing various travel relationships, reporting, and budget support, as well as liaising between vendors and internal clients.
The Outside Plant Construction PMO Manager oversees fiber network projects, manages internal and external teams, tracks project progress against timelines, and communicates updates to stakeholders. Responsibilities include facilitating project meetings, addressing roadblocks, maintaining project schedules, and ensuring compliance with customer expectations and contract deliverables.
Seeking an OSP Permitting Manager to support the construction of a 160+ mile fiber network in Atlanta and Arizona. Responsible for tracking design packages, permitting process with municipalities, and ensuring efficient permit approvals.
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