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Top Operations Jobs
Fintech • Mobile • Payments • Software • Financial Services
The Due Diligence Agent will conduct customer due diligence for KYC processes, performing research and analysis. Responsibilities include identifying customer records, obtaining required documentation, communicating with customers, and maintaining compliance with AML/CFT regulations. The role requires strong analytical skills and the ability to handle complex inquiries.
Top Skills:
AmlCddEddInternet Research ToolsKyc
Fintech • Mobile • Payments • Software • Financial Services
As the Integration Support EMEA Lead at Wise, you will lead a team focusing on providing top-tier support for Wise API integrations. Responsibilities include ensuring rapid response times for queries, managing high-severity incidents, coaching team members, and improving technical support functions. You will collaborate with various teams and enhance support tools and processes.
Fintech • Mobile • Payments • Software • Financial Services
The Sanctions Senior Lead will oversee the Sanctions Specialist Team to review and investigate sanctions violations and manage training within Sanctions Operations. Responsibilities include leading operational projects, maintaining compliance relationships, and developing team capabilities over a 12-month plan.
Fintech • Mobile • Payments • Software • Financial Services
The CRM Manager will develop and implement B2B CRM strategies, manage stakeholder communications, oversee email and lifecycle campaigns, and ensure effective customer segmentation and engagement to drive product adoption.
Fintech • Mobile • Payments • Software • Financial Services
The Senior CRM Manager will lead our B2B CRM strategy, drive the development and execution of customer lifecycle communications, and manage stakeholder relationships across various departments. They will utilize data insights to optimize campaigns, enhance customer engagement, and ensure effective communication across multiple channels.
Fintech • Mobile • Payments • Software • Financial Services
As a Complaints Officer at Wise, you will investigate and resolve customer complaints across APAC, ensuring compliance with regulatory obligations. You will manage cases, conduct audits, maintain knowledge of complaint handling processes, and collaborate with multiple teams to improve customer support quality.
Fintech • Mobile • Payments • Software • Financial Services
Drive strategy and innovation in customer onboarding processes while ensuring compliance with regulatory standards. Lead teams to create and execute operational strategies, communicate decisions, and coordinate with various internal teams to enhance customer experience and operational efficiency.
Fintech • Mobile • Payments • Software • Financial Services
The Assets Expansion Lead will manage the process of expanding Wise's Assets product across APAC, building regulatory and commercial relationships, ensuring efficient operating models, and leading the Singapore investment entity. The role involves market analysis, product strategy, and collaborating with various teams to sustain operations.
Fintech • Mobile • Payments • Software • Financial Services
The AML Investigator will review accounts, assess payment activity, obtain supporting information, and report suspicious activities to protect customers and the company. The role involves investigating suspicious activities and providing feedback to enhance compliance efforts.
Fintech • Mobile • Payments • Software • Financial Services
As the Platform Due Diligence Team Lead, you will ensure efficient KYC control tasks are performed while managing daily operations and performance of the dedicated team. You will collaborate with various teams, provide expert support, and improve processes to mitigate risks and support the growth of Wise's platform.
Top Skills:
CalabrioConfluenceJIRALookerMicrosoft ToolsPaycomSales ForceWorkday
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