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The Digital Contact Solutions Senior Manager at PwC leads the design, development, and implementation of advanced AI solutions in customer engagement. This role involves managing a team of consultants and data scientists, ensuring alignment with business goals, and driving strategic initiatives in Contact Center and Conversational AI. The manager will analyze client needs and coach team members while navigating complex problems.
The Digital Contact Solutions Senior Manager at PwC oversees the design and management of AI solutions in contact centers, leveraging advanced analytics to drive client engagement and operational efficiency. They mentor teams, lead the AI development lifecycle, and ensure alignment with business goals while enhancing user engagement and satisfaction.
The Digital Contact Solutions Senior Manager at PwC leads the development and implementation of Contact Center AI and Conversational AI solutions. This role involves managing AI consultants and overseeing the entire AI development lifecycle while ensuring alignment with organizational goals. The manager is also responsible for problem-solving, client engagement, and coaching team members to achieve high performance.
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The role involves leading Workday HCM projects, managing client relationships, analyzing complex business requirements, facilitating workshops, and providing strategic recommendations to enhance HR and finance processes. The Manager will guide teams, develop skills, and uphold organizational standards while focusing on achieving effective outcomes for clients.
The Workday HCM Core Lead Manager will help clients implement Workday technology to enhance HR, talent management, and financial processes. Responsibilities include managing HCM Core workstreams, leading functional design sessions, gathering business requirements, and developing tailored solutions for client needs through effective team collaboration.
As a Workday HCM Core Lead-Manager, the role includes leading Workday implementations, managing client relationships, facilitating workshops, and developing tailored solutions for effective human capital management. It requires strong analytical skills and the ability to coach and develop team members to enhance business effectiveness.
As a Workday HCM Core Lead-Manager, you will help clients implement Workday technology for Human Resources and finance, conducting workshops, gathering requirements, and developing tailored solutions. You'll mentor team members and analyze complex business processes while focusing on productivity improvements and business effectiveness.
As a Workday HCM Core Lead-Manager, you will drive Workday implementation strategies for clients, addressing their human resources and finance needs. You'll facilitate workshops, analyse business requirements, and lead teams in providing tailored solutions, all while ensuring high client satisfaction and aligning with industry best practices.
As a Workday HCM Core Lead-Manager, you will guide clients in leveraging Workday technology to enhance Human Resources and finance processes. You’ll manage the HCM Core workstream, facilitate discovery sessions, translate business needs into configurations, and deliver strategic recommendations to improve productivity and effectiveness.
As a Workday HCM Core Lead-Manager at PwC, you will lead HCM Core workstreams, manage client needs, conduct workshops, and translate business requirements into configurations. Your role includes developing solutions, coaching team members, and ensuring work meets standards while using data for decision-making.
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