Top Operations Jobs

Seeking an Independent Assessment & Review Manager to conduct assessments of fraud program design and operational effectiveness, provide feedback on improvements, monitor program evolution, and ensure compliance with regulatory standards. Requires 8+ years of experience in risk management and analytic strategy within the financial services industry, knowledge of banking products and regulations, exceptional communication skills, and strong analytical abilities.

Seeking Independent Assessment & Review Manager to assess fraud program design and effectiveness, ensure compliance with regulatory standards, and identify vulnerabilities. Must have strong analytical skills and experience in risk management within the financial services industry.

The Independent Assessment & Review Manager at SoFi is responsible for conducting assessments of the fraud program design and operational effectiveness, ensuring alignment with industry best practices, compliance with regulatory standards, and identifying vulnerabilities to fraud. The ideal candidate will have experience in risk management and analytic strategy, possess strong communication and problem-solving skills, and be a strong leader.

The Associate Manager, Member Advocacy will oversee a team of Member Advocacy Specialists to manage escalated regulatory and high-risk complaints, ensuring compliance with banking regulations. Responsibilities include team management, oversight of complaint programs, identifying and mitigating compliance issues, and participating in cross-functional projects to mitigate risks.

The Associate Manager, Member Advocacy is responsible for managing a team of Member Advocacy Specialists to handle escalated complaints and ensure compliance with regulatory laws and banking regulations. The role involves hiring, coaching, and overseeing the team to provide effective oversight of the complaint management program.

Seeking a Fraud Prevention and Detection Specialist to conduct reviews on suspicious accounts, analyze fraudulent activity, communicate with members and resolve fraud situations. Must have 1-2 years of experience in banking or financial services, knowledge of personal loan products, and excellent time management and interpersonal skills.

Seeking a Fraud Prevention and Detection Specialist with 1-2 years of experience in banking or financial services. Responsibilities include conducting reviews, analyzing fraudulent activity, and communicating with members and external parties. Must have strong time management and interpersonal skills.