Top Operations Jobs

The Senior Director of CRM, Lifecycle, and Retention will lead a team to develop and execute multichannel lifecycle strategies that enhance customer acquisition, engagement, loyalty, and retention. Responsibilities include managing the CRM team, creating improvement roadmaps, analyzing performance metrics, and collaborating with cross-functional teams to optimize customer onboarding and retention strategies.

As Director of Total Rewards, you will lead the development and administration of the company's compensation and benefits programs, ensure compliance with payroll regulations, and enhance employee satisfaction through competitive offerings. This role includes overseeing payroll, managing equity administration, and communicating effectively with staff on total rewards initiatives.

The Director of Total Rewards at Upside will lead the optimization of compensation and benefits strategies. Responsibilities include overseeing payroll, managing benefit programs, implementing compensation structures, regulatory compliance, and improving employee communication regarding total rewards offerings. This role demands strategic development aligned with organizational goals to enhance employee satisfaction and retention.