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Top Operations Jobs
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
The Collections Vendor Manager will oversee agency partners in delivering top-notch collections services, ensuring performance aligns with Upstart's standards. Responsibilities include monitoring KPIs, improving borrower experience, fostering vendor relationships, and utilizing data for performance analysis.
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
The Operations Manager will oversee day-to-day Customer Support operations, manage team productivity, and implement strategies to optimize performance, ensuring KPIs are met.
Top Skills:
Call Center TechnologyCrm SoftwareGoogle Suites
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
The Operations Manager will oversee the Loan Processing Team, ensuring efficient workflows, team performance metrics, and managing escalations, ultimately optimizing operations in the Home Lending sector.
Top Skills:
Nmls
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
As Operations Manager, Collections, you will lead a team to drive performance, optimize collections strategies, enhance team capabilities, and ensure compliance with regulations while fostering a collaborative culture.
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
The Compliance Manager will oversee compliance in loan servicing, coordinate with teams to enhance controls, develop compliance guidance, and monitor risks, ensuring adherence to regulations.
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
Manage external collections vendor performance to align with Upstart's goals, enhance borrower experience, and drive business outcomes through data-driven insights and strong relationships.
Top Skills:
Data Reporting Tools
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
As a Senior Telephony Engineer, you will enhance telephony strategies, automate solutions via APIs, monitor performance, and maintain documentation.
Top Skills:
CyaraKatabatLivevoxNeustar/TransunionNice Cx OneTelephony Platform Apis
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