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The Senior Director of Fraud will lead the Fraud Strategy and Operations teams at Grubhub, focusing on balancing risk management with customer experience. This role involves defining KPIs, collaborating with stakeholders, communicating strategies to executive teams, and enhancing processes to minimize fraud while driving business results.
The Senior Director of Fraud Strategy leads the Fraud Strategy and Operations teams, focusing on optimizing fraud prevention and detection controls, managing risk while enhancing customer experience, and achieving organizational goals through effective communication and collaboration across functions.
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