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The Enterprise Risk Manager will oversee the implementation of the enterprise risk management framework, identify and mitigate risks within the Fintech line of business, manage risk registers, and ensure compliance with risk management processes. This role also includes the development of risk metrics, conducting risk assessments, and providing advisory support on risk strategies.
The Senior Manager, Digital Customer Experience Operations at Toast will lead the Digital Customer Experience Operations team, developing strategic plans to drive seamless integration of customer journeys. Responsibilities include overseeing system integrations, enhancing customer insights through data analytics, leading AI and automation strategies, and managing cross-functional collaboration to improve the customer experience.
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