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The Associate, BPO Management will manage vendor relationships, ensure compliance with SLAs, negotiate contracts, and implement performance improvement strategies.
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Lead issue resolution initiatives, manage cross-functional projects, prioritize customer issues, leverage data analytics, and drive process improvements.
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Fintech • Social Impact • Financial Services
The Senior Associate will investigate customer issues, support remediation efforts, develop processes, and analyze data to enhance customer experience and operational excellence.
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Fintech • Social Impact • Financial Services
The Senior Training Specialist will design, implement, and facilitate training programs, engaging stakeholders, and improving existing training experiences to support team members' growth.
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