Top Operations Jobs

The Regional Channel Sales Director is responsible for leading a regional team in managing and expanding channel partner relationships. This role includes coaching Channel Managers, developing and executing business plans, and leveraging market opportunities in video security and access control. The individual will build relationships across the channel community and ensure collaboration to enhance channel partner success.

The Carrier Incident Commander coordinates major incident responses, ensuring timely communications with stakeholders during service-impacting events, and drives resolution compliance with SLAs. Responsibilities include managing incident triage, conducting reviews, and improving response times while collaborating with engineering teams and service providers.

The CAD/RMS System Manager will provide tailored technical support for customer operations, develop and implement operational efficiencies, and manage customer relations. Responsibilities include performing root-cause analysis for operational issues, leading process improvement initiatives, and troubleshooting application system issues.

The Manager of Professional Services and Field Support oversees a team of system administrators and support technicians, ensuring quality support for public safety customers. Responsibilities include issue management, process improvement, team training, and enhancing customer relationships through technical expertise and service delivery.

The Service Manager oversees maintenance activities for the U.S. Navy Enterprise Land Mobile Radio system. Responsibilities include managing technicians, ensuring service level agreements are met, collaborating with teams to improve processes, and maintaining customer relationships alongside strategic scheduling of team activities.

The Onsite Federal System Manager at Motorola Solutions will serve as the primary point of contact for customers, ensuring service delivery and compliance with SLAs, while coordinating various service activities. Responsibilities include managing contractors, diagnosing system failures, and facilitating communication between customers and the company.

Manage customer account creation and maintenance, ensuring data accuracy within corporate systems. Collaborate with Order Management, Finance, and IT departments to support operations and contribute to organizational success. Engage in projects such as database cleanup and maintain customer master data and salesperson information.