Top Operations Jobs
The Collections Team Lead will coach and mentor team members, monitoring performance metrics to enhance productivity and ensure a positive customer experience. Responsibilities include conducting meetings, identifying trends, supporting team engagement, collaborating across departments, and performing additional tasks as assigned.
Support the Chief Marketing Officer and President of Consumer Lending by managing complex calendars, travel arrangements, vendor invoices, and office supplies. Act as a primary resource for company inquiries and business matters. Communicate with all levels of the organization and support legal and finance teams in various projects.
As a Strategy & Operations Associate, you will support Contact Center Operations by managing projects focused on process improvements and customer experience. This includes end-to-end project ownership, cultivating cross-functional relationships, executing data-intensive projects, and effectively writing business requirements for tools like IVR and Genesys Cloud.
As a Customer Service Department Manager, you will supervise the daily activities of call center representatives, focus on exceptional customer service, drive productivity, and report to the Operations Manager. Responsibilities include managing performance evaluations, ensuring compliance with lending regulations, and developing career plans for subordinates.
The Systems Controls Lead is responsible for enhancing and overseeing internal control frameworks, advising business teams on compliance, evaluating control effectiveness, and leading training initiatives. The role involves ensuring controls are robust and aligned with regulations while providing strategic recommendations and monitoring control performance.
The Internal Audit Manager is responsible for managing various audits to assess control effectiveness, compliance, and risk exposure across the organization. This includes developing audit plans, overseeing audits, coaching internal staff, and communicating findings to leadership to drive improvements.
As a Deputy Head of Business, you will support the leader in strategy and operations management, assist with budgeting and financial planning, analyze market trends, drive compliance initiatives, and monitor business performance. You will mentor a team and communicate insights to senior stakeholders.
The Strategy & Operations Senior Associate will manage projects focused on process improvements and enhancing customer experiences. Responsibilities include leading end-to-end initiatives, evaluating vendor proposals, collaborating with cross-functional teams, and running data-intensive projects requiring strong analytical skills.
As Deputy Head of Business, you will support the product line leader by developing strategy, managing day-to-day operations, and collaborating with teams to ensure execution. Your role will involve budgeting, financial planning, performance monitoring, and leading a team while communicating insights through data storytelling.
As a Manager of Strategic Insights, you will lead the product roadmap for money transfer services, driving business initiatives from discovery to delivery. You will collaborate with various departments to ensure successful product outcomes, make data-driven decisions, and gather customer insights to enhance channel experiences.
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