Top Operations Jobs

The EDD Analyst II will manage high-risk customer cases, perform KYC compliance checks, provide mentoring, and improve processes. The role focuses on compliance regulations, customer experience, and teamwork with various internal departments.

Lead the Compliance Quality Assurance team by developing QA programs, conducting reviews, and collaborating with stakeholders to ensure compliance in financial services.

The Capacity Planning Lead will develop capacity plans, optimize staffing models, collaborate with teams, analyze performance data, and present insights to management.

The Based Argentina Lead will grow Base’s presence in Argentina by nurturing the local community, executing growth strategies, and fostering partnerships.

Manage and enhance Consumer BPO operations and vendor relations at Coinbase, ensuring quality metrics and recruitment support, while driving operational improvements and project initiatives.

The Cold Storage Analyst III manages blockchain activities, provides high-level client support, and enhances operational efficiency within a fast-paced environment.

As a Consumer QA Analyst III, you'll oversee quality management programs, analyze KPI trends, communicate findings, manage quality projects, and facilitate calibration sessions to enhance customer support operations at Coinbase.