The Implementation Manager at AlertMedia will manage multiple SMB customer implementations, ensuring smooth onboarding by initiating kickoff meetings, leading project sessions, and maintaining communication with both customers and internal teams. They will utilize CRM tools to monitor progress, strategize best practices, and ensure a seamless transition to Customer Success Managers post-implementation.

As a Revenue Operations Coordinator, you will support the revenue operations team in creating scalable processes to enhance lead and customer lifecycles, maintain data hygiene, create reports, and optimize revenue processes through automation and integration. Your role includes collaboration across teams and a willingness to assist with various projects and marketing duties as needed.