The role involves building strategic relationships with Adobe, ensuring integration and adoption of Adobe's marketing solutions across ServiceNow, leading cross-functional teams, and optimizing marketing technology processes. Key responsibilities include maintaining accountability for Adobe's offerings and conducting workshops and trainings for better alignment with Adobe capabilities.

The Head of Telecom, Media and Technology in Japan will lead ServiceNow's TMT Global Vertical organization, focusing on operational transformation, building executive relationships, and bringing innovative industry solutions to market. They will develop strategic opportunities and tailor content for the Japan market.