The Operations Manager will lead and support the Social Care team within Peloton's Global Member Support organization. Responsibilities include overseeing social engagement on various platforms, identifying social trends, collaborating with other operations leaders, developing strategic action plans, managing potential crises, coaching team members, and implementing solutions to enhance Member experience and operational efficiency.

Lead the Marketing Analytics Engineering function at Peloton, overseeing end-to-end data processes, coaching analytics engineers, and designing robust data architectures to optimize marketing efforts. Collaborate with multiple teams to translate requirements into actionable ETL and dashboard solutions while ensuring high data quality and operational reliability.