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The L2 Support Engineer will assist Level 1 technicians with troubleshooting and resolving complex tech issues, prioritize support ticket management, collaborate with various departments, and provide training to internal and external teams. Fluency in Japanese and English is required, along with experience in customer support and technical troubleshooting.
The L2 Support Engineer assists in resolving technological problems, validates issues, and prioritizes troubleshooting based on Level 1 reviews. This role involves collaboration with various teams to solve complex product issues, gathering data for escalations, and delivering training to partners.
The Channel Account Manager drives sales and retention by managing relationships with reseller partners, analyzing market trends, coordinating accounts, negotiating contracts, and gathering customer needs to propose solutions. The role focuses on growing revenue through cross-selling, upselling, and securing leads, while ensuring customer success through exceptional service.
The Channel Account Manager drives sales, profitability, and retention through the NinjaOne reseller program. Responsibilities include maintaining partner relationships, managing contracts, ensuring adherence to processes, and analyzing market trends to enhance revenue from existing accounts.
The Enterprise Solutions Engineer at NinjaOne will manage technical relationships, provide onboarding and implementation support, and collaborate with sales teams to enhance partner engagement. The role involves conducting product demonstrations, resolving technical issues, and developing sales strategies while maintaining strong partnerships with enterprise clients and staying updated on industry trends.
As a Senior Software Engineer at NinjaOne, you'll design and implement scalable solutions for an IT Operations product suite. You'll focus on developing high-quality software applications, commit code, tackle enterprise-level challenges, and ensure design patterns are implemented, all while working in a flexible environment that supports millions of endpoints.
Sales Engineer responsible for explaining technical aspects of products to customers, working closely with sales team, and supporting customer needs. Fluency in English and Japanese required. Collaborative, flexible, and customer-focused environment at NinjaOne.
As a Sales Engineer at NinjaOne, you will be responsible for explaining the technical and functional aspects of the products or services, providing support to the sales team, and collaborating with internal departments to resolve critical product issues. Fluency in English and Japanese is required for this position.
Sales Engineer role focusing on explaining technical aspects of products, providing sales support, and working closely with customers in the LATAM region. Required to be fluent in English and Spanish or Portuguese. Hybrid work model in Austin, TX or Tampa, FL.
Senior Software Engineer at NinjaOne contributing to IT Operations product suite, providing technical leadership, designing and implementing scalable solutions, supporting existing functionality, and developing new solutions.
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