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As an Operations Associate at Jackpocket, you'll manage and process customer lottery ticket orders, ensuring accuracy and efficiency. You'll keep systems updated with order statuses, streamline workflows, maintain operational equipment, and support various projects to enhance the lottery experience for customers.
As an Operations Associate, you'll manage customer lottery ticket orders and redemptions, ensuring accuracy and efficiency. You'll maintain systems with real-time updates, organize workflows to meet objectives, and support various operational projects. Your role is crucial for enhancing the customer lottery experience within a dynamic fulfillment center environment.
As an Operations Manager, you will oversee the daily operations of the fulfillment center, managing lottery ticket order processing, team training, and development. You will implement best practices for efficiency, handle employee schedules, ensure compliance, and manage facility-related issues while communicating regularly with management.
As a VIP New Business Associate, you'll provide exceptional service to prospective VIP players, develop engagement strategies, evaluate player potential, and build authentic relationships. Your goal is to drive loyalty and business growth while exceeding service performance targets.
As an iGaming Marketing and Operations Associate, your responsibilities include supporting promotions planning and execution, collaborating with analytics on testing and optimization, mastering marketing tools, and ensuring quality assurance for promotions.
As a Machine Learning Engineering Manager, you will lead a team to implement MLOps practices, manage machine learning projects, mentor engineers, and oversee the development of ML pipelines. Collaboration with Data Science and Data Architecture teams is crucial to drive innovation and ensure best practices in machine learning.
As a Customer Experience Team Lead, you will manage a team of customer experience associates, oversee support queues, provide coaching, and handle escalated issues. You will also collaborate with other departments to resolve customer-facing issues and enhance service quality.
As a Customer Experience Team Lead, you will manage a team of customer experience associates, oversee workflow, and handle escalated issues. Collaborating with departments like Fraud and Marketing, you'll evaluate processes to enhance internal and external customer satisfaction.
As an Operations Supervisor, you will lead a team overseeing daily lottery courier operations, ensuring timely ticket order processing and meeting production goals. Responsibilities include managing personnel, resolving operational challenges, and maintaining inventory. You will also ensure compliance with industry regulations and promote a positive work environment.
As an Operations Associate, you'll manage customer lottery ticket orders and redemptions, ensuring accuracy and efficiency. You'll keep systems updated with order statuses, organize workflows, support operational projects, and maintain the operation of printing and scanning equipment.
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