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As a Customer Support Associate at Wise, you will assist customers in English and Japanese via email, phone, and chat. Your role involves multitasking, solving complex problems with minimal supervision, and ensuring a great customer experience while being flexible with your work hours, including weekends.
As the Japan Investment Lead, you will drive Wise's expansion in Japan by managing the licensing process for a Type 1 Financial Instruments Business and overseeing the growth of the Assets product. You will work closely with regulatory authorities to ensure compliance and strategize product development that benefits customers.
The Japan Investment Compliance Lead will manage the licensing process for Wise in Japan, working with global teams to ensure compliance with financial regulations. Responsibilities include building relationships with regulators, keeping up with regulatory changes, and overseeing product launches that require regulatory oversight.
The Compliance Operation - Sanctions role involves investigating sanctions cases, reviewing regulatory compliance, and advising teams on sanctions-related issues. The position requires knowledge of sanctions regulations and the ability to conduct legal research. Responsibilities also include drafting regulatory filings and supporting the sanctions analysts.
As a Customer Support Associate, you will assist customers in using Wise's financial products via email, phone, and chat, ensuring a great experience. Flexibility in working hours, including weekends, is required. The role emphasizes attention to detail and problem-solving without predefined scripts.
Looking for a Payment Operations Product Specialist to join the APAC team, focusing on project management, operationalizing new products, improving processes, and mitigating risks. Will collaborate with various teams to translate customer challenges into scalable processes. Responsibilities include project ownership, workload optimization, KPI management, risk assessment, and mentoring.
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