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Fintech • Mobile • Payments • Software • Financial Services
The Sanctions Compliance Officer will oversee investigations and reporting of potential sanctions violations, monitor and enhance risk management frameworks, provide expert guidance on sanctions issues, and prepare reports on Japan sanction controls.
Top Skills:
Swift
Fintech • Mobile • Payments • Software • Financial Services
The Customer Support Team Lead will develop a strong team of customer support agents, set performance targets, and improve the customer support experience. Responsibilities include motivating team members, reporting insights, and collaborating with product teams. The role emphasizes leadership, communication, and data-driven decision-making to enhance customer experience.
Fintech • Mobile • Payments • Software • Financial Services
As a Complaints Officer at Wise, you will investigate and resolve customer complaints across APAC, ensuring compliance with regulatory obligations. You will manage cases, conduct audits, maintain knowledge of complaint handling processes, and collaborate with multiple teams to improve customer support quality.
Fintech • Mobile • Payments • Software • Financial Services
The Banking Operations Manager will streamline operations, lead audits, manage relationships with banks, and ensure compliance in Japan, facilitating business expansion.
Top Skills:
Banking OperationsCompliancePayments
Fintech • Mobile • Payments • Software • Financial Services
The Compliance Lead will manage financial licensing processes, ensure product compliance with regulations, and communicate with regulators. Ideal candidates will possess a strong understanding of financial regulations, particularly in Japan.
Fintech • Mobile • Payments • Software • Financial Services
The Customer Support Associate at Wise will assist customers in navigating their money transfer needs through various communication channels like email, phone, and chat. You will help enhance the customer experience, solve problems, and work flexibly to cover shifts, all while interacting with both Japanese and English speaking customers.
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