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The role involves managing client relationships and ensuring customer satisfaction throughout the lifecycle. Responsibilities include onboarding, retention, and upselling opportunities, as well as responding to client inquiries and administrating client data in management systems.
Customer Support Representatives provide end-user client support through various channels including phone, email, and chat for clients in the DACH region. Responsibilities include resolving client issues, collaboration with teams, suggesting product enhancements, documentation of client feedback, and engaging clients effectively.
Support the development and refinement of credit rating methodologies, analyze credit and rating data, enhance analytical tools, and ensure compliance with regulatory policies. Collaborate with teams across different regions.
As HR Operations Team Leader at Morningstar, you will manage the People & Culture Operations team, overseeing daily operations, enhancing HR processes, leading team development, and driving project initiatives for improved employee experience. Responsibilities include collaborating with global operations, measuring HR success benchmarks, and supporting operational needs in compliance with local laws.
The Assistant Vice President of Business Development will engage in sales processes, maintain key relationships with clients, monitor market trends, and produce reports on activities and targets. The role involves working with a CRM system to manage client information and developing marketing materials to support business initiatives in Project Finance and Infrastructure.
The Legal Counsel will provide legal support by reviewing and structuring lending documentation, advising credit analysts on legal issues affecting credit risk, and communicating on legal, structural, and methodology matters. This role requires collaboration with credit analysts on corporate rating mandates focused on Project and Infrastructure Finance.
The Assistant Vice President will lead financial analysis for project and infrastructure finance, assess credit risk, perform financial modeling, and manage issuer and banker relationships. Responsibilities include producing credit reports and research, contributing to methodology development, and representing the company externally.
The Data Research Analyst will collaborate with global data teams to manage data quality and coverage, establish relationships with fund companies, and enhance analytical tools. Responsibilities include resolving data issues, maintaining high data accuracy, and developing detailed specifications based on internal client requests.
Customer Support Representatives provide end-user support via phone, email, and chat, primarily for French institutional clients. They collaborate with various teams to resolve client issues, suggest product enhancements, and document feedback. They must be detail-oriented with strong problem-solving skills and a proactive client service approach.
The EMEA Payroll Specialist will manage payroll processes for 17 countries, prepare payroll data, ensure compliance with local laws and GDPR, and partner with HR for employee queries. The role involves admin tasks, project support, and maintaining payroll confidentiality.
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