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The Principal Operational Delivery Lead will drive enhancements in the Complaints department, engage with external stakeholders, and lead specialist teams. Responsibilities include managing 3rd party relationships, coaching team members, implementing initiatives, and ensuring performance metrics are met.
The Principal Operational Delivery Lead will enhance and implement initiatives in the Fraud department, managing various teams and external relationships while driving continuous improvement and meeting performance metrics. The role involves engaging with stakeholders and leading investigations into fraud, protecting customer interests and company assets.
As an Operations Delivery Lead, you'll lead a team of Team Managers in the Collections department, motivating them to achieve KPIs and improve customer experiences. Your role includes coaching managers, supporting team performance, and managing operational changes.
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The Information Security Office Consultant will engage with business functions to integrate security into operations, assess cyber risks, and ensure compliance with cyber policies. Responsibilities include providing consultancy to business stakeholders, updating teams on cyber projects, and enhancing awareness of cyber risks within the organization.
As a Senior Software Development Engineer, you will work in a web engineering team focused on enhancing customer experience. You'll develop solutions for ambiguous problems and work closely with Product Management on delivering high-quality applications using modern web frameworks like React.js and technologies such as AWS, ensuring collaboration and innovation.
The Legal Counsel - Commercial Contracts role involves preparing and negotiating various commercial agreements for Capital One. Responsibilities include providing legal advice related to third-party contracts, mentoring junior team members, managing risks, and ensuring compliance with financial services regulations. The role focuses on building relationships with stakeholders and delivering quality legal support in a fast-paced environment.
As a Collections Advisor, you'll support customers facing payment difficulties by understanding their financial situations, providing clear information, and guiding them to appropriate resources. You'll work empathetically to find suitable outcomes for individual cases, while handling sensitive situations with care.
The HR Business Partner will collaborate with various teams to execute people strategies and HR processes. Responsibilities include performance management, talent management, and coaching managers on leadership skills. The role emphasizes data manipulation for insights and fostering relationships to lead complex change initiatives while supporting broader HR team engagement.
The Director of Software Engineering will lead a large team of over 100 technologists. Responsibilities include overseeing product roadmaps, managing performance, and ensuring effective delivery across teams. The role involves close collaboration with business leaders and stakeholders, driving high performance, recruiting talent, and staying updated on engineering practices and regulations.
As a Lead Software Development Engineer, you will lead tech development, drive architectural discussions, and work in a collaborative environment using a tech stack that includes React Native, React, Node.js, and AI. You will be responsible for delivering robust cloud-based solutions and working with Agile teams in full-stack development.
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