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The Technical Programme Manager (TPM) will oversee large-scale, cross-functional programmes, ensuring alignment with business and client priorities while managing technical delivery. This role involves leading execution plans, tracking dependencies, facilitating discussions, and communicating technical concepts to non-technical audiences.
The Director of Service Operations will lead the customer services division of Genius Sports, focusing on enhancing customer experience and satisfaction through technology-led strategies. Responsibilities include overseeing daily operations, developing service management practices, monitoring performance metrics, and maintaining effective communication with customers.
As a Workday HCM Analyst, you will support the People Operations team, serve as a Business Systems partner, manage Workday configurations, and assist with system upgrades and user documentation while focusing on customer service and performance goals.
The Venue Operations Coordinator will oversee the installation of sports venue systems, manage customer relations, coordinate logistics, and troubleshoot hardware and software as needed. This role requires regular travel and effective communication with various stakeholders in the sports industry.
As a Senior Analytics Engineer, you will lead data modeling efforts, develop data transformation pipelines, and mentor team members on insight generation. Responsibilities include designing efficient data models, documenting processes, identifying opportunities for business value, and translating stakeholder requirements into actionable models.
The Head of Game Operations will lead the tracking and event validation for sports leagues globally, manage key stakeholder relationships, evaluate data discrepancies, and oversee operational support on game days while ensuring successful partnerships and collaboration across international offices.
The Customer Success Manager at Genius Sports will manage client accounts, driving strategy and fostering relationships with digital advertisers. The role requires guiding customers through onboarding and growth, ensuring they maximize product value while managing customer strategy effectively.
The Director of Engineering, Professional Services will manage a global engineering team, design bespoke solutions for clients in the sports industry, create technical strategies, handle stakeholder management, and ensure product security and operational cost efficiency.
Lead and mentor the operational engineering team, ensuring effective support and automation solutions. Responsibilities include game day support, integration of new data feeds, managing service tickets, and fostering a culture of continuous improvement within the team.
The role of Football Officiating Operator involves ensuring the successful operation of technology during live sports events, requiring expertise in live data processing and analysis. Responsibilities include validating live tracks and providing quality assurance for all system events, while working closely with the operations team to maintain the flow of the game.
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