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As a Digital Customer Experience Associate Consultant at ZS, you will collaborate with clients to craft customer engagement strategies leveraging Salesforce Marketing Cloud, facilitating workshops, managing project milestones, and mentoring juniors, while addressing challenges in customer experience, engagement, and MarTech efficiency.
As a Digital Customer Experience Consultant at ZS, you will assess digital maturity, evaluate content strategy, analyze marketing data, and lead projects ensuring seamless collaboration between teams. Your role involves developing content standards and leveraging technology for optimized content strategies to support major pharmaceutical clients.
The Strategy Insights & Planning Associate at ZS will leverage analytical skills to develop data-driven solutions for client business challenges, conduct market and desk research, design custom analyses, and collaborate with team members for implementation and communication of results.
The Strategy Insights & Planning Consultant at ZS will define project scope, lead task execution, conduct analysis, synthesize findings, and mentor junior team members. They will collaborate closely with clients and internal teams to deliver high-quality insights and recommendations.
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