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In this role, you will manage customer relationships to enhance user experience with Alchemy's platform, providing technical support and scaling the support system. You'll collaborate with the Account Abstraction and Wallet Services team to inform product development and drive long-term solutions based on customer feedback.
The Product Engineer will manage customer relationships and ensure a smooth onboarding experience. Responsibilities include providing technical support, understanding customer needs, and influencing product development to enhance user experience.
The Product Engineer will manage customer relationships to enhance user experience, ensure effective onboarding, and resolve queries. The role focuses on gathering customer feedback to influence product development while building relationships with stakeholders and driving referrals.
As a Product Engineer, you will engage with customers to ensure a smooth onboarding experience, resolve technical issues, and inform product development through feedback aggregation. Your role will include building relationships with stakeholders, scaling support systems, and enhancing the customer experience within the Account Abstraction domain.
As an Engineering Manager for Wallet Services, you will lead teams responsible for core open source protocol infrastructure and Alchemy's managed services, overseeing technical strategies, mentoring engineers, and fostering team growth. You will influence Alchemy's engineering culture, maintain high-quality standards, and engage with the EVM ecosystem.
As an Engineering Manager, you will oversee technical and product strategies for the Wallet Services team, mentor engineers, drive execution of team strategies, and influence engineering culture. You will also be involved in recruiting and ensuring high-quality standards while keeping up with advancements in blockchain technology.
As an Engineering Manager, you will oversee backend development for Alchemy's SuperNode product, driving technical and product strategies, mentoring teams, enhancing execution, and fostering growth through recruitment. You will collaborate across functions and engage with customers to ensure product excellence and reliability in a high-growth environment.
The Engineering Manager will lead a team of Infrastructure Engineers to enhance developer productivity and product reliability. Responsibilities include managing infrastructure projects, improving production systems, and establishing best practices for developer processes and production infrastructure.
As an Engineering Manager for Infrastructure at Alchemy, you will lead a team of Infrastructure Engineers, focusing on enhancing developer productivity and product reliability. Responsibilities include managing engineering roadmaps, improving production systems, and ensuring best practices in infrastructure management and developer processes. You'll also attract top talent and continuously strive for engineering excellence.
As Engineering Manager for the Node Services team at Alchemy, you'll oversee the development of the core backend services for their Supernode product, ensuring reliability, scalability, and collaboration across teams. You will mentor engineers, drive strategies, and influence engineering culture as Alchemy scales operations in the blockchain space.
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