As a Software Engineer, you will design and develop Cloud Contact Center solutions, manage unit testing and code reviews, resolve bugs, and mentor team members. You will work closely with other engineers and project managers within a collaborative environment.

As a CCaaS Application Architect, you will engineer and design complex Contact Center applications, manage project initiatives, and assist clients by addressing their digital transformation goals. Your expertise will allow you to handle technical challenges, guide the development team, and ensure high-quality standards in solutions provided to enterprise clients.

The Software Engineer will develop and design products and features for the Cloud Contact Center, focusing on NICE Cxone technology. Responsibilities include unit testing, code reviews, mentoring, and working with project managers and other engineers within production environments.