Top Software Engineer Jobs
As a Technical Escalations Engineer, you'll handle customer metrics, investigate escalations, lead technical calls, build documentation, and prepare the Solutions team for new features. You will collaborate with Engineering and Product teams to enhance customer service.
As a Technical Escalations Engineer 2 at Datadog, you will develop technical expertise in customer metrics, investigate escalations, lead client calls, and create documentation. You'll collaborate with engineering and product teams to enhance customer service and train the Solutions team on new products.
As a Technical Escalations Engineer 2, you will lead customer escalations and technical calls, enhance the knowledge of the Solutions team, and collaborate with Engineering and Product teams to improve customer service. Responsibilities include developing documentation and conducting training sessions, requiring a client-centric approach and critical thinking skills.
As a Technical Escalations Engineer 2 at Datadog, you will investigate customer escalations related to Synthetic and Real User Monitoring, lead technical calls, create documentation, and support the Solutions team in understanding new products. You will combine technical knowledge and customer-facing experience to provide solutions while contributing to team growth and collaboration.
As a Senior Technical Escalations Engineer at Datadog, you will provide technical support for customers, lead escalated technical calls, collaborate with the Technical Enablement team to maintain documentation, conduct training sessions, and ensure the proficiency of the worldwide Technical Support Engineering team while promoting a client-centric approach.
The Software Engineer on the Compliance Engineering team at Datadog will design and implement solutions for scalable platforms, collaborate with stakeholders, evaluate technologies, conduct testing, and support audit requests for compliance monitoring.
As an Engineering Manager in Incident Management, you will lead and mentor SRE teams, enhance incident response processes, and collaborate with stakeholders to improve on-call experiences and incident management practices across the organization.
The Engineering Manager for Incident Management leads and mentors a team focused on resilience by enhancing incident response, building platforms for operational challenges, and fostering continuous learning within the engineering culture at Datadog. Responsibilities include establishing best practices for on-call management, collaborating with various teams to enhance incident handling, and promoting a culture of learning through incident analysis.
As Engineering Manager for Incident Management, you will lead a team of SREs, enhance the on-call experience, drive reliability programs, and promote continuous learning through incident analysis at Datadog. You'll collaborate with various stakeholders to improve incident management processes and support engineers in their growth.
The Director of Engineering for Observability SRE will lead the team responsible for internal observability within Datadog, drive dogfooding initiatives, collaborate with product and program managers, and oversee the development and maintenance of observability tools while fostering team growth and organizational sustainability.
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