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6 Days Ago
Dublin, IRL
Hybrid
5,000 Employees
1-3 Years of Experience
5,000 Employees
1-3 Years of Experience
Artificial Intelligence • Cloud • Software • Cybersecurity
As a Technical Escalations Engineer, you'll handle customer metrics, investigate escalations, lead technical calls, build documentation, and prepare the Solutions team for new features. You will collaborate with Engineering and Product teams to enhance customer service.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+62 More
6 Days Ago
Paris, Île-de-France, FRA
Hybrid
5,000 Employees
1-3 Years of Experience
5,000 Employees
1-3 Years of Experience
Artificial Intelligence • Cloud • Software • Cybersecurity
As a Technical Escalations Engineer 2 at Datadog, you will develop technical expertise in customer metrics, investigate escalations, lead client calls, and create documentation. You'll collaborate with engineering and product teams to enhance customer service and train the Solutions team on new products.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+62 More
6 Days Ago
Paris, Île-de-France, FRA
Hybrid
5,000 Employees
1-3 Years of Experience
5,000 Employees
1-3 Years of Experience
Artificial Intelligence • Cloud • Software • Cybersecurity
As a Technical Escalations Engineer 2, you will lead customer escalations and technical calls, enhance the knowledge of the Solutions team, and collaborate with Engineering and Product teams to improve customer service. Responsibilities include developing documentation and conducting training sessions, requiring a client-centric approach and critical thinking skills.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+62 More
6 Days Ago
Dublin, IRL
Hybrid
5,000 Employees
1-3 Years of Experience
5,000 Employees
1-3 Years of Experience
Artificial Intelligence • Cloud • Software • Cybersecurity
As a Technical Escalations Engineer 2 at Datadog, you will investigate customer escalations related to Synthetic and Real User Monitoring, lead technical calls, create documentation, and support the Solutions team in understanding new products. You will combine technical knowledge and customer-facing experience to provide solutions while contributing to team growth and collaboration.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+62 More
6 Days Ago
Denver, CO, USA
Hybrid
5,000 Employees
117K-138K Annually
1-3 Years of Experience
5,000 Employees
117K-138K Annually
1-3 Years of Experience
Artificial Intelligence • Cloud • Software • Cybersecurity
As a Senior Technical Escalations Engineer at Datadog, you will provide technical support for customers, lead escalated technical calls, collaborate with the Technical Enablement team to maintain documentation, conduct training sessions, and ensure the proficiency of the worldwide Technical Support Engineering team while promoting a client-centric approach.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+62 More
6 Days Ago
Denver, CO, USA
Hybrid
5,000 Employees
149K-190K Annually
3-5 Years of Experience
5,000 Employees
149K-190K Annually
3-5 Years of Experience
Artificial Intelligence • Cloud • Software • Cybersecurity
The Software Engineer on the Compliance Engineering team at Datadog will design and implement solutions for scalable platforms, collaborate with stakeholders, evaluate technologies, conduct testing, and support audit requests for compliance monitoring.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+62 More
6 Days Ago
Boston, MA, USA
Hybrid
5,000 Employees
187K-240K Annually
1-3 Years of Experience
5,000 Employees
187K-240K Annually
1-3 Years of Experience
Artificial Intelligence • Cloud • Software • Cybersecurity
As an Engineering Manager in Incident Management, you will lead and mentor SRE teams, enhance incident response processes, and collaborate with stakeholders to improve on-call experiences and incident management practices across the organization.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+62 More
6 Days Ago
Madrid, Comunidad de Madrid, ESP
Hybrid
5,000 Employees
1-3 Years of Experience
5,000 Employees
1-3 Years of Experience
Artificial Intelligence • Cloud • Software • Cybersecurity
The Engineering Manager for Incident Management leads and mentors a team focused on resilience by enhancing incident response, building platforms for operational challenges, and fostering continuous learning within the engineering culture at Datadog. Responsibilities include establishing best practices for on-call management, collaborating with various teams to enhance incident handling, and promoting a culture of learning through incident analysis.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+62 More
6 Days Ago
Paris, Île-de-France, FRA
Hybrid
5,000 Employees
1-3 Years of Experience
5,000 Employees
1-3 Years of Experience
Artificial Intelligence • Cloud • Software • Cybersecurity
As Engineering Manager for Incident Management, you will lead a team of SREs, enhance the on-call experience, drive reliability programs, and promote continuous learning through incident analysis at Datadog. You'll collaborate with various stakeholders to improve incident management processes and support engineers in their growth.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+62 More
6 Days Ago
Madrid, Comunidad de Madrid, ESP
Hybrid
5,000 Employees
7+ Years of Experience
5,000 Employees
7+ Years of Experience
Artificial Intelligence • Cloud • Software • Cybersecurity
The Director of Engineering for Observability SRE will lead the team responsible for internal observability within Datadog, drive dogfooding initiatives, collaborate with product and program managers, and oversee the development and maintenance of observability tools while fostering team growth and organizational sustainability.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+62 More
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