The Business Solution Design Lead will guide teams in architecting business solutions and improving operational processes, emphasizing customer-centric strategies to enhance experiences. The role involves collaborating across disciplines to deliver impactful design solutions that address complex challenges and ensure efficient service delivery.

The Customer Experience (CX) Manager will be responsible for ensuring a customer-centric view across the customer journey, engaging customers against marketing priorities, and delivering high value experiences. The role involves strategizing, creating, and orchestrating experiences, partnering with stakeholders, and championing the customer.