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As a Business Operations Analyst II at DISH, you'll support field escalations for product launches, maintain pricing activities, analyze data to identify trends, prepare documentation and ensure regulatory compliance. Your role focuses on enhancing customer satisfaction and supporting retail partner operations.
This role involves supporting customer issue resolution, managing the issue and incident management process, and driving improvements in troubleshooting efficiency. Responsibilities include monitoring and troubleshooting issues, interpreting technical data, and collaborating with network operations engineers to ensure service level agreements are met.
The Analyst I role focuses on enhancing the wireless customer experience by independently leading troubleshooting efforts, developing processes, and supporting project coordination. This involves serving as a subject matter expert on Boost Mobile’s Network systems and tools to resolve customer issues effectively and improve service delivery.
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The Real Estate Operations Analyst II supports the Real Estate team by providing data-driven insights, managing lease compliance, and assisting in the documentation and training processes. Key responsibilities include preparing reports, overseeing store ownership changes, and ensuring operational standards are maintained.
The Senior Business Operations Analyst will support various teams by developing performance reporting tools, analyzing data using SQL, maintaining KPI reports, and creating interactive dashboards with Tableau. The role also involves conducting ad-hoc analyses and ensuring timely report distribution, while managing tight deadlines in a dynamic environment.
The Senior Business Operations Analyst will manage reporting and operational support for the Retail Wireless team, develop best practices, and handle special projects. The analyst will also build relationships within the organization and oversee prepaid distribution changes.
The role involves complex data analysis, providing strategic insights, and automating tasks to improve efficiency across business units. It includes working with stakeholders on process improvements and delivering presentations to senior management while driving automation projects and maintaining performance reports.
The Big Data Engineer will create and optimize data engineering pipelines, support data and cloud transformation initiatives, and work with stakeholders to deliver enhanced functionalities. The role involves utilizing big data processing frameworks and maintaining automated ETL processes while collaborating with software engineers and data scientists.
Maintains and develops features in web-based applications, leads enterprise release projects, analyzes system requirements, provides technology solutions, and updates process documentation. Requires strong analytical skills and communication abilities.
The Senior Business Operations Analyst will research and present business cases, evaluate market trends, and work cross-functionally to support strategic initiatives. They will monitor performance metrics and make recommendations based on outcomes and market developments.
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