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The role involves using AI/ML expertise to tackle real-world challenges with datasets, developing and evaluating models, and contributing to the design and scaling of Large Language Models for ServiceNow. The position requires collaboration with a team to deliver high-quality AI-powered solutions.
The ITAM Content Analyst participates in content auditing activities, interprets licensing terms, manages IT product information, creates process documents, and collaborates with team members to ensure high-quality IT asset management content. They audit a high volume of ITAM data and provide innovative solutions to challenges.
In this role, you will leverage your AI/ML expertise to address real-world challenges by applying existing methods and developing innovative solutions. You will contribute to the creation of next-generation Large Language Models for the NOW platform, enhancing AI experiences for enterprise customers.
In this role, you will manage, coach, and guide a team of 5 to 10 researchers focusing on generative AI, while also contributing to research projects. You will support the team’s growth and wellbeing, collaborate with research leads, and help maintain scientific credibility within the academic community.
The Staff Data Engineer will act as an expert for AI and data governance, establishing processes for compliant data usage in AI/ML, overseeing data assets during their lifecycle, managing access requests, and creating reports for leadership. The role requires coordination with the governance team and involves significant analytical and collaborative work.
The Staff Supply Chain Analyst will analyze data to improve procurement, inventory management, capacity planning, and vendor performance. Responsibilities include building dashboards, leading automation projects, forecasting infrastructure needs, supporting financial reporting, and identifying risks. Strong analytical skills and proficiency in data tools are necessary for success in this role.
The Manager - Data and Analytics Support will lead a team responsible for business intelligence, ETL, and replication technology. This role includes managing daily support operations, ensuring adherence to SLAs, driving incident management, and implementing process improvements. The manager will collaborate with cross-functional teams and develop a comprehensive knowledge base for support activities.
The Sr Benefits Analyst manages Employee Health, Retirement, Risk, and Leave benefit programs for the APJ regions, ensuring compliance and competitiveness. Responsibilities include managing benefits, optimizing processes, handling escalated issues, overseeing vendors, supporting pension governance, and contributing to global benefits budget planning.
In this role, you will develop AI and ML solutions to enhance enterprise services user experience and workflow efficiency, collaborating with a team to deliver high-quality software. You'll be responsible for end-to-end product development, from design to delivery, ensuring the solutions are scalable and accessible to all users.
As a Senior Applied Research Scientist, you will tackle real-world challenges by applying and developing AI/ML methods, focusing on building Large Language Models for enterprise applications. You will design, implement, and evaluate these models while collaborating with a team to deliver high-quality software solutions.
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