The Senior Data Scientist will develop advanced NLP solutions and AI models for Freshworks' bots platform, tackling complex business problems with advanced machine learning techniques, and enhancing model performance using retrieval-augmented generation methodologies.

The Lead Data Scientist at Freshworks will identify critical business problems solvable through Machine Learning, apply statistical and algorithmic skills, and design scalable systems while collaborating with product and business teams. Responsibilities include defining target metrics and using advanced mathematics with Big Data for effective solutions.

The Senior Director of Analyst Relations will lead Freshworks' analyst relations program, developing strategic plans, maintaining relationships with industry analysts, and guiding effective communication regarding company offerings. This role involves influencing product development and driving engagement with analysts to enhance the company's market presence.