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The ITOM Analyst IV is responsible for implementing and supporting the ServiceNow ITOM solution, specializing in event management, health log analytics, and AIOPs. They will develop integrations between ServiceNow and third-party solutions, configure event management rules and remediation workflows, reduce incident volume, and support operations teams in reducing alert noise.
The ITOM Analyst IV is responsible for implementing and supporting the ServiceNow ITOM solution, focusing on event management and AIOps to reduce incident volumes and improve operational efficiency. Responsibilities include developing integrations, configuring event management rules, and supporting operations teams.
The IT Configuration Management Analyst is responsible for maintaining configuration baselines and inventory, analyzing CMDB usage, creating metrics and reports, defining configuration standards, and collaborating with the Configuration Specialist to ensure data management processes.
The ITOM Analyst IV implements and supports the ServiceNow ITOM solution, focusing on event management and AI operations. They develop integrations with third-party tools, configure event and alert management rules, and improve operational performance through automation.
The ServiceNow ITOM Analyst III is tasked with implementing and supporting the ServiceNow ITOM solution, focusing on event management and AIOPS. They will develop integrations, configure event rules, reduce incident volume, and support operations teams to improve service availability and performance.
The ITOM Analyst IV is responsible for implementing and supporting the ServiceNow ITOM solution specializing in event management, health log analytics, and AIOPs. The role involves developing integrations, configuring event and alert management rules, supporting operations teams, and proactively alerting operations of potential impacts to operational performance.
The ITOM Analyst III is responsible for implementing and supporting the ServiceNow ITOM solution specializing in event management, health log analytics, and AIOPs. This role involves developing integrations, configuring event and alert management rules, reducing incident volume, and supporting operations teams in reducing alert noise and improving service availability.
The ITOM Analyst III will implement and support the ServiceNow ITOM solution focusing on event management, health log analytics, and AIOps. Responsibilities include developing integrations, configuring alert management, collaborating with teams, documenting processes, and enhancing operating performance through automation.
Responsible for supporting technical teams in the Configuration Management process, maintaining configuration baselines, and providing operational leadership. Develops and executes Configuration Management vision and strategy, maintains CMDB integrity, and collaborates with IT teams to leverage CMDB for value creation.
The ITOM Analyst IV will implement and support the ServiceNow ITOM solution, focusing on event management, health log analytics, and AIOps. Responsibilities include developing integrations, configuring event rules, reducing incident volumes, and ensuring seamless operational visibility across the enterprise.
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