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The Quality Analyst will monitor and evaluate call center interactions, assess staff performance, and develop quality assurance processes. Responsibilities include scoring customer interactions, providing training sessions, and ensuring adherence to quality standards. The role focuses on improving customer experiences in the healthcare sector.
The Data Scientist III (Artificial Intelligence) at Cedar will leverage data science and AI to enhance patient billing clarity and streamline healthcare workflows. This role involves developing datasets, designing AI-powered features, and improving existing models by collaborating across teams to drive business value and differentiate Cedar's offerings.
The Data Scientist III (ML Engineering) will focus on building machine learning solutions to enhance Cedar’s healthcare payment platform. Responsibilities include conducting deep data analyses, developing and optimizing ML-powered features, building and optimizing data pipelines, and measuring model performance for continuous improvement.
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As a Total Rewards Lead Analyst at Cedar, you will be responsible for supporting the organization's total rewards strategy, including compensation and benefits. Your role will involve analyzing, documenting, and administering compensation and benefits programs, ensuring compliance with regulations, and optimizing reward programs to drive employee engagement and satisfaction.
The Analyst, Value Analytics & Operations role at Cedar involves data analysis, operations, and cross-collaboration to enhance efficiency in healthcare. Responsibilities include contributing to client value stories, data analysis, maintaining operational processes, and becoming an SME in Cedar reporting. The ideal candidate should have 2+ years of work experience in a client-facing role with proficiency in conducting custom data analysis.
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