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As a Senior Data Engineer, you will transform operational data into analytical data, perform data analysis, write schema changes, and maintain ELT pipelines. You will champion a data-driven culture and interface with internal clients to understand their data needs, alongside troubleshooting data issues.
As a Product Support Analyst at Bullhorn, you will serve as the first point of contact for customers, handling inquiries through various channels to resolve technical challenges with the company's software. Your role includes troubleshooting issues, communicating updates to customers, and contributing to the knowledge management system, all while ensuring a high standard of customer service.
The Product Support Analyst will be responsible for delivering outstanding customer experiences by addressing technical challenges, managing incoming customer requests via multiple channels, and resolving issues efficiently. The role includes maintaining communication with customers regarding their queries and contributing to the knowledge management system.
The Senior Business Analyst will enhance internal efficiency by collaborating with stakeholders to gather requirements, improve processes, and implement solutions in Salesforce and other business applications. Responsibilities include documenting workflows, managing projects, and serving as a technical expert for operations teams.
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