As a Customer Experience Operations Analyst at Akeneo, you will enhance workflows for Customer Success and Professional Services teams by optimizing operations, developing dashboards, analyzing churn, and implementing strategies to improve efficiency and retention.

As a Business Planning Analyst at Akeneo, you will provide analytical support to the COO, focusing on business performance analysis, market trends, and strategic planning initiatives. Your responsibilities include developing a three-year business plan, managing annual planning cadence, facilitating OKR planning, building dashboards, and leading special projects to align and track progress across functions and strategic goals.