Top Cybersecurity & IT Jobs

The Palo Alto Technical Support Engineer will provide technical support for customers, troubleshoot issues, and manage support cases. Responsibilities include collaborating with engineering teams, participating in on-call rotations, and creating new offerings while ensuring customer satisfaction with Palo Alto Networks solutions.

As a Palo Alto Technical Support Engineer, you'll provide technical support to customers, manage support cases, conduct fault isolation, and interpret technical documentation. You will troubleshoot various operating systems, collaborate with engineering teams, and participate in an on-call rotation while creating new service offerings.

As a Palo Alto Technical Support Engineer, you'll provide technical support and guidance for Palo Alto Networks products, manage support cases, conduct troubleshooting, and collaborate with customers and teams for effective solutions. You'll also support the creation of new offerings and participate in after-hours support as required.

The Palo Alto Technical Support Engineer will provide post-sales technical support, troubleshoot customer issues, manage support cases, conduct fault isolation, and collaborate with teams to improve product operability and create new offerings. They will also participate in on-call support and help develop workflow efficiencies.

The Palo Alto Technical Support Engineer provides technical support for customers, managing cases from ticketing to resolution, conducting root cause analysis, and offering configuration and troubleshooting guidance. This role requires collaboration with engineering teams and participation in an on-call rotation for after-hours support, while also contributing to process automation and workflow efficiency.

The Technical Support Engineer will provide technical support to customers, manage support cases, perform fault isolation, and conduct root cause analysis. Responsibilities include collaborating with engineering teams, participating in on-call rotations, communicating technical issues, and supporting process automation.

Provide post-sales technical support for Palo Alto Networks products, manage cases from ticketing to resolution, conduct troubleshooting, provide configurations, and assist customers with best practices. Collaborate with internal teams and participate in on-call rotations as needed.