Top Cybersecurity & IT Jobs

Provide technical and warranty support for web-connected devices to pool owner customers. Deliver exceptional customer service via phone, email, and chat software. Troubleshoot and assist with installations. Document customer interactions and process orders for replacement parts. Attend technical training classes and collaborate with team members to achieve department goals.

The Help Desk Technician will provide first-level hardware and software support, resolve help desk requests via phone and email, manage ticket tracking, assist with onboarding and offboarding processes, and participate in IT infrastructure projects as needed. A friendly customer service attitude is essential.

The Systems Administrator is responsible for managing enterprise Microsoft Windows systems, supporting systems implementation related to Azure and M365, and ensuring stability through monitoring, troubleshooting, and patching. Duties include leading infrastructure projects, maintaining server environments, performing database administration, and providing technical expertise and support.