Top Cybersecurity & IT Jobs

The Senior Manager of Infrastructure Security Engineering will lead a team that implements comprehensive security solutions and controls for ServiceNow's platform, ensuring security across on-premise and public cloud installations. This role involves defining technical strategies, mentoring security engineers, and collaborating with other teams to improve security posture.

The Senior Technical Support Engineer is responsible for guiding customers through technical issues related to the ServiceNow platform. This role emphasizes customer support, problem-solving, and collaboration with various teams to resolve complex cases. It requires strong technical skills, particularly in Java and JavaScript, as well as excellent communication and empathy to ensure positive customer experiences.

The Senior Technical Support Engineer at ServiceNow provides crucial technical support to customers, resolving issues related to the ServiceNow platform. Responsibilities include troubleshooting, answering customer inquiries, utilizing diagnostic tools, and collaborating with other teams as needed. The role emphasizes customer experience and problem-solving to enhance operational success.

The Senior Implementation Expert guides customers in making informed decisions while implementing ServiceNow products. This role involves collecting, analyzing, and publishing insights to foster effective implementation practices. It includes collaboration with various teams and stakeholders to enhance service delivery and drive product growth through expert knowledge and community engagement.

As a Principal Business Process Consultant, you will guide customers in leveraging ServiceNow products for improved business outcomes. Responsibilities include process definition, workshops, documentation support, user story creation, and advocating for customer needs throughout the project engagement.

As a Sr Technical Support Engineer, you will resolve customer technical cases involving the ServiceNow platform, provide excellent customer support, and collaborate with other teams for complex issues. Strong interpersonal skills and technical troubleshooting ability are essential.

The Principal Business Process Consultant designs and implements workflows on the ServiceNow platform, focusing on Security Operations. Responsibilities include providing customer training, improving product development feedback, mentoring others, and contributing to best practices while leading complex consulting engagements in the security domain.