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The Sr. Business Process Consultant will guide customers in Source to Pay (S2P) engagements by defining and improving processes, focusing on ServiceNow solutions. Responsibilities include consulting with procurement, running design workshops, and advising on best practices to optimize customer workflows and satisfaction.
The Principal Technical Consultant guides clients through implementing ServiceNow's Customer Service and Field Service Management solutions, focusing on delivering best-practice solutions to drive business outcomes. Responsibilities include overseeing technical delivery, defining solutions, hands-on development, mentoring, and collaborating on product strategy.
The Technical Consultant is responsible for configuring the ServiceNow Platform according to best practices, conducting workshops to assess and optimize customer processes, delivering tailored solutions, overseeing code reviews, and guiding documentation efforts, all aimed at improving client workflow and achieving business objectives.
The Advisory Presales Solution Consultant will collaborate with the sales team to provide innovative IT Asset Management solutions to customers, influence revenue growth, and educate clients on ServiceNow technology. The role includes driving customer engagement, delivering presentations and demos, and gathering feedback for product innovation.
The Senior Technical Support Engineer assists customers in resolving complex technical issues related to the ServiceNow platform, providing guidance and troubleshooting support. The role involves communicating effectively with customers and collaborating with teams for effective case resolution, while also offering insights for product improvements.
The Manager of IT Asset Management Content Service will lead a team to design and develop Enterprise Asset Management (EAM) solutions, aligning them with business objectives. Responsibilities include creating content strategies, managing a team, understanding customer needs, and staying updated on industry trends.
In this role, the Technical Trainer will deliver courses on the ServiceNow platform to various audiences, collaborate on curriculum development, provide feedback for training effectiveness, and work on projects supporting the training delivery organization, with limited travel required.
As a Hardware Support Engineer, you will troubleshoot and diagnose complex hardware issues, coordinate repairs for enterprise-class servers, and work with hardware vendors. You'll also document processes and collaborate with teams to support hardware maintenance and reliability.
The Senior Technical Support Engineer provides crucial support to customers, resolving technical issues related to the ServiceNow platform. They utilize diagnostic tools to troubleshoot complex problems, ensure effective issue resolution, and enhance the customer experience through excellent communication and problem-solving skills.
As a Senior Technical Accelerator Consultant, you will help clients accelerate their digital transformation using ServiceNow products. You'll deliver technical accelerators, improve processes, mentor junior members, and ensure customer success with ServiceNow solutions, while also engaging with clients to understand their business needs.
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