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20 Hours Ago
Warsaw, Warszawa, Mazowieckie, POL
Hybrid
356 Employees
Entry level
356 Employees
Entry level
eCommerce • Information Technology • Marketing Tech • Social Media • Software
As the Product Support Lead, you will support clients through web meetings, chat, and email, resolving complex technical issues while enhancing customer experience. You are expected to provide educational tips about the platform and analyze issues to prioritize them effectively while collaborating with internal teams.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+45 More
20 Hours Ago
Warsaw, Warszawa, Mazowieckie, POL
Hybrid
356 Employees
30K Annually
Mid level
356 Employees
30K Annually
Mid level
eCommerce • Information Technology • Marketing Tech • Social Media • Software
As a Product Support Lead, you will provide web meeting, chat, and email support to clients, resolve complex technical issues, enhance customer experience, and educate clients on the platform. You will collaborate with internal teams and share feedback with management to improve service quality.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+45 More
2 Days Ago
Manila, First District NCR, National Capital Region, PHL
Hybrid
356 Employees
Junior
356 Employees
Junior
eCommerce • Information Technology • Marketing Tech • Social Media • Software
As a Product Support Lead at CreatorIQ, you'll support clients through web meetings, chats, and emails, resolving complex issues while enhancing their overall experience. You'll communicate effectively, multitask in a fast-paced environment, and provide technical support and guidance, aiming to improve service quality and client satisfaction.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+45 More
2 Days Ago
Manila, First District NCR, National Capital Region, PHL
Hybrid
356 Employees
Entry level
356 Employees
Entry level
eCommerce • Information Technology • Marketing Tech • Social Media • Software
The Product Support Lead will provide exceptional customer support to CreatorIQ clients, handling complex technical issues, conducting web meetings, and guiding clients through the platform. This role requires effective communication, multitasking, and problem-solving skills, as well as familiarity with ticketing systems.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+45 More
2 Days Ago
Manila, First District NCR, National Capital Region, PHL
Hybrid
356 Employees
Entry level
356 Employees
Entry level
eCommerce • Information Technology • Marketing Tech • Social Media • Software
The Product Support Lead is responsible for providing exceptional support to clients via web meetings, chat, and email. Duties include resolving technical issues, enhancing customer experiences, educating clients on platform usage, and offering feedback for service improvement, all while multitasking in a fast-paced environment.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+45 More
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