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Manage and mentor a team of Technical Support Engineers to handle client requests, troubleshoot issues, drive productivity initiatives, and foster team development. Collaborate on high-priority escalations and facilitate new hire training in a technical support environment.
The Senior Director of Technical Support Engineering will lead and mentor a team, driving customer experience and innovation while managing operations in alignment with global strategies. Responsibilities include overseeing support teams, improving processes, and managing recruitment and growth strategies.
The Staff Engineer for the Security Incident Response Team at Datadog is responsible for leading the security incident response program, collaborating with cross-functional teams, investigating and remediating security threats, and developing tools to improve incident response capabilities. The role requires coaching team members, conducting post-incident analyses, and ensuring readiness through training and drills.
The Director of Technical Support Engineering is responsible for leading a team of Support Engineering Managers and Technical Support Engineers, managing performance metrics, driving recruitment, onboarding, and cross-functional projects to improve team productivity. The role emphasizes mentorship, collaboration with other teams, and handling high-priority customer escalations, all within a hybrid work environment at Datadog.
As an Application Security Researcher at Datadog, you'll conduct research on application security, create and validate exploits, and build detections for security products. You'll collaborate with product engineering and management teams to enhance security measures against various threats targeting applications, while also producing community content like blogs and talks.
In this role, you will lead Datadog's security incident response efforts by collaborating with various teams to improve security protocols and tools. Your responsibilities include investigating security threats, conducting post-incident analyses, and training the incident response team to ensure readiness. You will also guide cross-functional initiatives to strengthen overall security measures and promote continuous improvement within the organization.
As an Application Security Researcher at Datadog, you will conduct research on web application vulnerabilities, create and validate exploits, and build detections for application security products. You will collaborate with product engineering and security teams to improve security measures and write content for the community.
As a Security Engineer II at Datadog, you will enhance the Vulnerability Governance program by identifying and remediating vulnerabilities across the infrastructure, developing automation for vulnerability reporting, collaborating with compliance teams, and ensuring alignment with multiple compliance frameworks.
As an Engineering Manager, you will oversee the development of security libraries in Ruby, Python, or Go, manage a team of engineers, and integrate security monitoring features to enhance application security. You'll be hands-on in coding, project delivery, and assisting customers.
As an Engineering Manager at Datadog, you will oversee open-source security libraries in Ruby, Python, or Go, manage a team of engineers, and contribute to library development. Your responsibilities include integrating security monitoring features and ensuring project delivery while mentoring your team to deliver high-quality software.
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