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As a Senior Enterprise IT Security Engineer, you will secure Datadog's endpoints, applications, infrastructure, and networks by automating processes, hardening systems, and responding to security incidents. You will collaborate with security teams to enhance threat intelligence and develop security roadmaps while educating employees on data security best practices.
In this role, you will lead the Enterprise IT Support team, overseeing operations and ensuring high-quality support for Datadog employees. You will manage team performance, provide guidance, and handle escalated IT issues, while supporting various endpoint devices and SaaS solutions.
As an Engineering Manager for Datadog's open-source security libraries, you will oversee a team of engineers, manage project delivery, and contribute to library development while ensuring security monitoring features are effectively integrated. You will also engage with customers to help them utilize the products successfully.
As a Premier Support Engineer, you will provide technical troubleshooting support to Datadog's Premier Customers, develop relationships with them, debug issues, expand documentation, and participate in health check meetings. You will be immersed in a fast-paced environment, helping clients with their technical needs and contributing to the success of the team.
As a Premier Support Engineer, you will assist clients with technical issues, develop relationships with premier customers, debug problems, and expand documentation. You will engage in multi-channel technical support while educating clients on the Datadog platform and participate in health checks with customers.
As a Technical Support Engineer, you'll troubleshoot customer technical requests, lead product demos, participate in product discussions, and become a specialist in Datadog products, ensuring customer satisfaction and success.
As a Technical Support Engineer 1 at Datadog, you'll engage with customers to identify and resolve technical support requests through various channels. You'll also lead product demos, participate in internal product discussions, and deepen your knowledge in specific product areas while contributing to a positive workplace culture.
As a Technical Support Engineer, you will engage with customers through various channels to resolve technical support requests and educate them about Datadog's platform. You will reproduce technical issues, participate in product discussions, and become an expert in Datadog products, while working in a hybrid environment.
As a Senior Director of Technical Support Engineering at Datadog, you will manage and mentor a team of leaders and support engineers, oversee initiatives to enhance customer experience, collaborate with various departments on strategic improvements, and assist during incidents. Your role focuses on driving innovation while ensuring operational efficiency in a hybrid work environment.
As a Senior Premier Support Engineer at Datadog, you will provide technical support to Premier Customers, assist with inquiries via multiple channels, build relationships, reproduce integration issues, and create documentation. You will also participate in health check meetings and drive product discussions based on customer needs.
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