The IT Support Analyst is responsible for providing technical support for MACs and PCs, assisting with mobile technology, logging tickets in Service-Now, and ensuring compliance with IT policies. They will also focus on delivering exceptional customer service, resolving incidents, and managing relationships with third-party service providers.

The VP of IT for Category Management will drive innovative technology solutions for the Category Management Business Unit, overseeing IT program planning, solution design, and operations. This role involves providing technical leadership to align technology investments with client strategies and fostering collaboration with executive teams to achieve business performance and growth.